Terms & Conditions

Itna Property Management Platform SaaS Terms & Conditions

1. Acceptance of Terms

By subscribing to or using Itna Property Management Platform (referred to as "the Platform"), a SaaS solution, you agree to these Terms & Conditions. If you do not agree, please refrain from using the Platform.

2. Eligibility

Users must be 18 years or older. By creating an account, you confirm that you have the authority to enter into these Terms on behalf of yourself or your organization.

3. User Accounts and Security

  • Account Setup: You agree to provide accurate and current information when creating an account.
  • Account Responsibility: You are responsible for all actions performed under your account. Please safeguard your login details.
  • Account Termination: Itna Property Management Platform reserves the right to suspend or terminate your account in cases of violation or suspected misuse of these Terms.

4. SaaS Service Scope

  • The Platform offers software as a service (SaaS) for property management, which includes tools for tenant management, rent collection, maintenance tracking, and more.
  • The Platform is solely a tool for facilitating property management and does not engage in real estate transactions or property administration on behalf of users.

5. Subscription and Payment Terms

  • Subscription Plans: Access to the Platform and its features is subscription-based, with details provided at signup.
  • Billing: Subscriptions are billed in advance and renew automatically based on the selected billing cycle unless canceled by the user.
  • Refund Policy: Payments are non-refundable, except as required by law.
  • Subscription Termination: Non-payment may result in restricted access or account termination.

6. Permitted Use and Restrictions

  • You agree to use the Platform in compliance with all applicable laws and not for any fraudulent or unauthorized purpose.
  • Prohibited Actions: Attempting to hack, reverse engineer, or interfere with the Platform’s software or performance is prohibited.

7. Data and Content Ownership

  • User Data: You retain ownership of the data you upload to the Platform. However, by using the Platform, you grant Itna Property Management Platform the right to use, display, and process your data as needed to deliver the services.
  • Platform Content: All software, documentation, and proprietary information within the Platform are the intellectual property of Itna Property Management Platform and are protected by applicable intellectual property laws.

8. Privacy and Data Protection

  • Please refer to our [Privacy Policy] for information on how we handle user data and comply with data protection regulations.

9. Service Availability and Uptime

  • Uptime Commitment: While we aim for high service availability, maintenance, updates, or technical issues may occasionally disrupt access. Planned maintenance will be scheduled in advance where possible.
  • Service Changes: The Platform reserves the right to enhance, modify, or discontinue any features without prior notice.

10. Limitation of Liability

  • The Platform is provided “as-is” without warranties of any kind, express or implied. Itna Property Management Platform will not be liable for damages arising from the use or inability to use the Platform.

11. Indemnification

  • You agree to indemnify and hold harmless Itna Property Management Platform and its affiliates from any claims or liabilities arising from your use of the Platform or your violation of these Terms.

12. Modification of Terms

  • Itna Property Management Platform reserves the right to update these Terms & Conditions. Changes will be communicated to users, and continued use of the Platform constitutes acceptance of any modifications.

13. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of Bangladesh. Any disputes will be resolved through arbitration or in the courts of Bangladesh

14. Contact Information

  • For questions regarding these Terms & Conditions, please contact us at support@itnaproperty.com.bd